About Us


Our Goal

We aim to become the first company that people turn to for their home appliance repairs and emergencies.

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Years of Experience
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Our Mission

We believe by remaining loyal to our founding business principles established in 1989, we continue to steadily grow as a company in order to serve our customers in the best way possible. We will always strive to provide the highest level of customer service and customer satisfaction, and for over 30 years, we’ve set our goals in being the top performers in customer service in our industry. Our pledge of always being trustworthy and hard working will always be a guiding force.

We aim to be the First and Premier place people turn to for emergencies and repairs on their home. First Premier continues to cover our clients systems and appliances in the event of a breakdown, with a premium level of service and customer care.

Our Vision

When it comes to repairs, we tirelessly search for the best trained technicians. Our thorough technician screening process is rigorous, and technicians across the country are only added to our powerful network of home service professionals, as soon as they meet our standards. We understand how hard you worked to own your home, and we’ve worked hard to build a strong, solid company to provide for your home repair service solutions.

Be relieved in knowing that keeping your home in the best condition is our priority, and leave it up to us to insure your affordable coverage of protecting your home systems and appliances, while you spend your quality free time with the people that matter most to you.